Privacy Policy

Last Updated: October 12, 2025

At Smarty Moves, a leading removal company in Greater Manchester, we are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This Privacy Policy explains how we collect, use, and safeguard your information when you use our house removal, packing, or after-move cleaning services in areas like Manchester, Salford, and Stockport.

1. Information We Collect

We may collect the following personal information when you interact with our website or services:

Contact Details: Name, email address, phone number, and postal address provided when you request a quote or book a service.
Service Details: Information about your move, such as property size, moving dates, and specific requirements.
Website Usage: IP address, browser type, and pages visited, collected via cookies (see our Cookie Policy).
Payment Information: Billing details, processed securely through third-party payment providers.

2. How We Use Your Information

We use your data to provide and improve our services, including:

Processing and managing your removal or packing bookings.
Communicating with you about your move, including quotes and updates.
Improving our website and services through analytics.
Sending marketing communications (with your consent) about our services in Greater Manchester.

3. How We Share Your Information

We do not sell your personal data. We may share it with:

Service Providers: Third-party partners (e.g., payment processors) who assist with our operations, bound by data protection agreements.
Legal Obligations: Authorities when required by law, such as for tax or regulatory purposes.

4. Data Security

We implement robust security measures to protect your data, including encryption and secure servers. However, no online system is completely secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Under GDPR, you have the right to:

Access your personal data.
Request correction or deletion of your data.
Object to or restrict data processing.
Request data portability.
Withdraw consent for marketing communications.

To exercise these rights, contact us at info@smartymoves.com.

6. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze traffic. For details, see our Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., social media). We are not responsible for their privacy practices. Please review their policies before sharing data.

8. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: info@smartymoves.com
Phone: +44 751 0077 183
Address: 13 Woodhouse Road, Wythenshawe, Manchester, M22 1PZ, UK

Operated by Britania Logistic Ltd - Registered Company No: 12660219